Privacy Policy RWS77 – Our Commitment to Protecting the Personal Data of Malaysian Players

1 Information We Collect

Rws77 collects several categories of personal information when you interact with our platform. Below are the types of information we collect and the purposes for which they are used:

1.1 Information You Provide Directly

• Registration Information: Your full name, email address, phone number, date of birth, and the password you create when registering your account RWS77.
• Identity Verification Information: A copy of your national identity card or passport may be requested for age and identity verification (KYC) purposes before large withdrawals are processed.
• Financial Information: Digital wallet account details (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow) or bank account details (Maybank2u, CIMB Clicks) that you use for deposits and withdrawals. We do not store your credit card numbers or banking passwords.
• Communications: Records of your conversations with our customer support team via live chat or email.

1.2 Automatically Collected Information

• Usage Data: Pages you visit on the platform, games you play, session duration, and actions you take within the platform.
• Device Data: Device type (Android phone, iPhone, laptop), operating system, browser type, and screen resolution.
• Network Data: IP address, internet service provider (ISP), and general geographic location (state level, not exact address).
• Cookies and Tracking Technologies: RWS77 uses session cookies and preference cookies to ensure the platform functions properly and to save your personal settings. See Section 6 for more information on cookies.

2 How We Use Your Information

The personal data we collect is used solely for purposes related to the operation of the platform RWS77 and to enhance your experience as a player. The following outlines the specific purposes for which data is used:

RWS77 does not use your personal data for any purpose beyond those stated in the table above without first obtaining your explicit consent.

3 Sharing Information with Third Parties

RWS77 does not sell, rent, or transfer your personal data to third parties for their marketing purposes. However, there are limited situations where we may need to share your information with other parties:

• Payment Service Providers: When you make a deposit or withdrawal, the necessary transaction details are shared with payment providers such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or your bank via FPX. These providers maintain their own privacy policies and are subject to applicable data protection regulations.
• Game Providers: Game providers such as Pragmatic Play, NetEnt, and Microgaming may receive the minimum technical information required to ensure games function correctly. This does not include your financial details or full identity information.
• Legal Authorities: rws77 will disclose information as required if directed by a court, law enforcement agency, or regulatory body with valid jurisdiction. We will notify you of any such disclosure unless we are legally prohibited from doing so.
• Business Transfers: In the event of a merger, acquisition, or transfer of rws77 assets, player data may be transferred as part of that transaction. You will be notified in advance and given the option to close your account if you do not consent to the transfer.

4 Data Security and Protection Measures

RWS77 implement multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, loss, or damage:

• Transit Encryption: All communication between your browser and our servers is secured with TLS 1.3 / 256-bit SSL encryption, keeping your data safe as it travels across the internet.
• Storage Encryption: Sensitive data stored in our databases — including passwords (which are hashed) and financial details — is encrypted using the latest industry standards.
• Access Controls: Access to systems containing player data is restricted to authorised personnel only. All access is monitored and logged for audit purposes.
• Regular Security Testing: The rws77 platform undergoes regular penetration testing and security audits conducted by independent cybersecurity experts to identify and address any vulnerabilities.
• 24/7 Monitoring: An automated monitoring system operates around the clock to detect and flag any suspicious or abnormal activity within our systems.
• Incident Response Plan: rws77 has clear procedures in place for handling any data security incidents. In the event of a data breach that affects your information, we will notify you within the prescribed timeframe.

5 Your Personal Data Rights

As a user of the platform RWS77, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

To exercise any of the above rights, contact our team by email at support@rws77.click stating the right you wish to exercise and your account details. We will process your request within 30 calendar days. In complex cases, this period may be extended to 60 days, with notice provided to you.

6 Cookies and Tracking Technologies

RWS77 uses cookies and similar tracking technologies to keep the platform running smoothly and to improve the user experience. The following are the types of cookies we use:

• Essential Cookies (Required): These cookies are required for core platform functions such as maintaining your login session, securing transactions, and saving language preferences. Without them, the platform cannot operate properly. These cookies cannot be disabled.
• Preference Cookies: These cookies store your settings and preferences — such as favourite games, display settings, and notification preferences — to make your experience smoother on your next session.
• Analytics Cookies: We use aggregated, anonymised usage data to understand how players interact with our platform, identify areas for improvement, and optimise overall platform performance.
• Security Cookies: These cookies help us identify and prevent fraudulent activity, suspicious login attempts, and other security threats to your account.

You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect platform functionality. Session cookies are automatically deleted when you close your browser.

7 Data Retention and Deletion Policy

RWS77 retains your personal data only for as long as necessary for the purposes described in this Privacy Policy, or as required by applicable law. The following guidelines govern our data retention practices:

• Active Account Data: For as long as your account remains active on the rws77 platform, we retain all data necessary for the operation of your account.
• Data After Account Closure: Upon account closure, we retain transaction records and identity verification data for the period required under anti-money laundering laws and applicable regulatory requirements — typically between 5 and 7 years.
• Communication Data: Customer support communication records are retained for 2 years from the date of the last interaction.
• Log and Security Data: System access logs and security data are retained for 12 months for use in security incident investigations where required.
• Secure Deletion: Once the retention period expires, your data will be permanently deleted or anonymised using methods that ensure it cannot be re-identified.

8 Children's Privacy

Platform RWS77 is intended strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

If you are a parent or guardian and have discovered that your child under 18 has registered on our platform, please contact us immediately at support@rws77.click. We will take immediate action to close the account, delete all associated data, and return any funds that may have been deposited.

9 Links to Third-Party Websites

Platform RWS77 does not contain links to unrelated external websites. However, when you access payment provider services (such as Touch 'n Go eWallet, GrabPay, or Maybank2u) during a deposit or withdrawal, you will temporarily leave our platform environment.

Rws77 is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of any payment provider you use to understand how they handle your data.

10 Privacy Policy Amendments

RWS77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. The "Last Updated" date at the top of this document will always reflect the latest version.

For material changes that affect how we use your personal data, we will notify you via a prominent notice on the platform or by email to the address you registered with. Continued use of the RWS77 following any amendment will be considered your acceptance of the updated policy.

11 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding how RWS77 handle your personal data, we welcome you to get in touch with us:

• Privacy Email: support@rws77.click — please include "Privacy Enquiry" in the subject line to help us process your request faster.
• Live Chat: Contact our support team directly from the RWS77 website — available 24 hours a day, 7 days a week.

We are committed to responding to all privacy-related enquiries within 72 business hours. More complex complaints may take longer, but we will always reach out to acknowledge receipt and provide an estimated resolution timeline.

We prioritise resolving any privacy concerns directly with you. Your satisfaction and trust in RWS77 is our highest priority in all matters relating to personal data management.